Shipping & Returns
📦 Shipping Policy
At Beautiful Chaos Company, every order is carefully packed to ensure your pieces arrive safely.
Processing Time
Orders are typically processed within 1–3 business days before shipping.
Domestic Shipping (United States)
We offer two shipping options:
-
Standard Shipping
- Delivery: 3–5 business days
- Cost: $8.00
- FREE on orders over $70
-
Express Shipping
- Delivery: 1–2 business days
- Cost: $15.00
Delivery times are estimates and may vary depending on location and carrier delays.
🌍 International Shipping
We offer international shipping to select countries.
- Shipping rates are calculated at checkout based on your location
- Carriers may include DHL Express and USPS International
- Delivery times vary by destination
Important:
Customers are responsible for any customs fees, duties, or taxes required by their country.
🔄 Returns & Exchanges
Because each item is handmade and one-of-a-kind, we currently do not accept returns or exchanges for:
- Change of mind
- Minor variations in color or design (these are part of the handmade process)
❗ Damaged or Incorrect Orders
If your item arrives damaged or you received the wrong product:
- Contact us within 48 hours of delivery
- Include photos of the item and packaging
We’ll make it right with a replacement or refund where applicable.
📩 Contact Us
If you have any questions about your order, feel free to reach out: