FAQ

🔹 Are all pieces the same?

No—every piece is handmade and completely one of a kind. Variations in color, pattern, and saturation are part of the process. That’s the nature of chaos.

🔹 How long will my order take?

Orders are typically processed within 3–5 business days before shipping. You’ll receive tracking information as soon as your order is on the way.

🔹 Do you accept returns or exchanges?

Due to the handmade nature of each item, all sales are final. However, if your order arrives damaged or there’s an issue, reach out and we’ll make it right.

🔹 Will my item look exactly like the photos?

Each piece is made individually, so your item will be similar in style but not identical. Colors and patterns may shift slightly, making your piece uniquely yours.

🔹 What are the keychains made of?

All pieces are crafted using high-quality resin and pigments, designed to create durable, long-lasting designs with a glass-like finish.

🔹 How should I care for my keychain?

To keep your piece looking its best:

• Avoid prolonged exposure to direct sunlight
• Keep away from extreme heat
• Clean gently with a soft cloth if needed

🔹 Can I request custom designs?

• Yes—custom pieces may be available. Contact us with your idea and we’ll see what we can create.
  

🔹 Where can I see new drops?

Follow us on social media for new releases, restocks, and limited drops.